From Passion to Performance: Why OpenWorks Franchisee Trusts Sanitaire® for Her Cleaning Business

A Passion for Cleaning and Entrepreneurship

Charity Vaughn, the owner and operator of T&C Janitorial Services, has been an OpenWorks franchisee for three years, primarily servicing Action Behavior Centers in Phoenix, Arizona. Charity comes from a family of cleaning professionals—her grandparents owned an OpenWorks franchise, and she grew up working alongside her family in the commercial cleaning industry. With years of hands-on experience, she confidently runs her business, embracing the flexibility and efficiency that come with owning a cleaning franchise. This extensive hands on knowledge extends her OpenWorks involvement beyond just her company by being a member of the OpenWorks Advisory Board which assists other franchisees in recommending products to better serve their business.

As a young entrepreneur, Charity takes pride in building her business and ensuring the highest level of cleanliness for not just her clients but the students, teachers, and parents as well. She believes that a well-maintained school creates a positive mindset, reducing stress for educators and enhancing the learning environment. With a dedicated team of six full-time employees, her crew’s clean daily to maintain pristine conditions.

Sanitaire® RESPONSE™: Superior Cleaning Performance

Charity is a member of the OpenWorks Franchisee Advisory Board, where she helps test cleaning products in real-world environments to assess durability, performance, and cost of ownership. Based on her experience, Sanitaire® has become the go-to brand for her business due to its outstanding performance, ease of use, and long-term value.

The Sanitaire team sent Charity the Sanitaire® RESPONSE™ commercial vacuum for a field test, and the results exceeded her expectations. Her team cleans schools, including classrooms, hallways, carpeted play areas, including spaces that often accumulate extra debris due to students spending more time indoors. The RESPONSE™ vacuum provided significant benefits:

• Improved Client Cleaning Scores – Charity's team received higher floor care cleaning scores, up to a 2-point increase, after switching to the RESPONSE™ commercial vacuum.
• Built tough for commercial use – Although Charity was initially hesitant at the look of a residential vacuum, she was quickly impressed with its durability and powerful performance. The RESPONSE™ helps her team tackle common, difficult debris such as staples, paper clips, and crayon crumbs.
• Powerful suction and performance you can feel – "You can feel the performance change and see the results in the carpet lines," said Charity. She was surprised and impressed with how well the vacuum performed stating, “it picks up everything in the first swipe instead of needing multiple passes.”
• Long cord for greater efficiency – Equipped with a 40 Ft detachable cord to easily move in and out of classrooms without constant unplugging.
• Makes carpets look newer – Effectively removes staples, crayon bits, paper, and sensory toys, refreshing the appearance of classroom carpets.
• Exceptional maneuverability – Easily navigates around desks, chairs, and school equipment. After testing the Sanitaire® RESPONSE™ Bagless Vacuum, Charity confirmed that it delivers top tier cleaning performance, making it an essential tool in her operations.

Sanitaire® TRANSPORT® Cordless Backpack: Lightweight and Powerful

Charity independently discovered the Sanitaire® TRANSPORT® Cordless Backpack vacuum while researching commercial vacuums on Amazon. She recognized the Sanitaire® brand’s reputation for quality and purchased the TRANSPORT® Cordless Backpack Vacuum. The results were so impressive, and her crew preferred it over their previous ProTeam units and is planning on purchasing more to replace her fleet with Sanitaire®.

Her team loves the TRANSPORT® Cordless Backpack Vacuum:

• Ultra-lightweight design – "It's literally like there's nothing on your back," making it the preferred choice over ProTeam models. Weighing only 14.6 lbs, both the men and women on her team prefer the lightweight backpack vacuum.
• Long-lasting battery life – Utilizing both batteries allows for up to a 70 min runtime *– enough for her crew to clean two entire buildings on a single charge and still has charge left at the end of the shift.
• Strong suction with effortless maneuverability – Despite its lightweight build, it delivers powerful cleaning performance, reducing the need for multiple passes over the same area.
• Time-saving Cordless safety and efficiency – Reducing trip hazards and the need for finding outlets, unplugging and plugging in as you clean throughout the building.

The TRANSPORT® Cordless Backpack Vacuum has become a game-changer for Charity’s business, providing the perfect balance of mobility, comfort, and power.

Why Sanitaire® Stands Out for Commercial Cleaning Businesses

"Great products for a great price."

For Charity, investing in the right cleaning equipment is critical, especially with increasing pricing pressures. "Sanitaire® will always be at the top of my list” she says, by offering high-performance vacuums at a competitive price while ensuring long-term cost savings. Her final thoughts on Sanitaire®’s products: 

"With commercial cleaning, durability and performance are essential—residential vacuums just don’t hold up."

 With years of experience in the cleaning industry, Charity recognizes that professional-grade vacuums make a difference. Thanks to Sanitaire®, she and her team can maintain high standards of cleanliness while improving efficiency and employee and client satisfaction.

Looking for Reliable Commercial Cleaning Solutions? Look for Sanitaire®

If you’re in the commercial cleaning industry and need powerful, durable vacuums that deliver results, explore Sanitaire®’s commercial-grade products today. Like Charity, you’ll find that Sanitaire® offers the perfect balance of performance, durability, and value for your business.

Check out how much easier integrated facilities management can be with OpenWorks! They cover everything from commercial cleaning to landscaping, supply replenishment, and more. 

*May vary based on mode and usage